The reason a private deployment wins is never the same twice — a jurisdiction,
an entitlement model, an ethical wall, a clause about training data. Below are four places that
constraint shows up, what it rules out, and what we build instead. Hover any demo to play it.
01
Healthcare & medical research
Hospitals · health groups · research institutes
Turn your phone sideways to see the whole diagram — or swipe it across.
Demo · De-identify, retrieve, answer — all inside the boundary· swipe
Hover to play
Illustrative — a simplified depiction of how the work is structured,
not a description of any specific client deployment.
The constraint
Patient identifiers, imaging and pathology cannot leave the jurisdiction, and a consent form rarely extends to a third party’s model. Clinicians will not act on an answer they cannot trace back to a source paragraph.
What APEX does
Dedicated hardware inside your own boundary or in the APEX data centre. De-identification ahead of retrieval, a local index over your guidelines and records, and a citation returned beside every claim.
What changes
Summarisation, coding support and literature work happen on site. The audit trail is a by-product of how the system is built, not a separate project.
02
Financial services
Banks · insurers · wealth · funds
Turn your phone sideways to see the whole diagram — or swipe it across.
Illustrative — a simplified depiction of how the work is structured,
not a description of any specific client deployment.
The constraint
Model use has to be explainable months later, to a regulator who was not in the room. Entitlements differ by desk, and a shared endpoint cannot prove which data an answer actually touched.
What APEX does
One approved, version-signed model per use case. An entitlement gate in front of retrieval, and an append-only record of who asked what, on which version, against which data.
What changes
A reproducible answer rather than a plausible one — and model governance that no longer rests on a vendor’s assurance.
03
Legal & professional services
Law firms · accounting · in‑house counsel
Turn your phone sideways to see the whole diagram — or swipe it across.
Demo · One vault per matter, scoped before retrieval· swipe
Hover to play
Illustrative — a simplified depiction of how the work is structured,
not a description of any specific client deployment.
The constraint
Privilege and ethical walls run per matter. A filter applied after retrieval is not a wall, and an invented citation is a professional risk rather than an inconvenience.
What APEX does
One sealed vault per matter, with scoping applied at load time instead of at display time. A pin cite on every asserted fact, and a flag where the bundle is silent.
What changes
Discovery review, chronologies and first drafts compress — without anything crossing a matter boundary to make it happen.
04
Engineering & product teams
An internal department · engineering, data, platform
Turn your phone sideways to see the whole diagram — or swipe it across.
Demo · Nightly index over your own repositories, served to the editor· swipe
Hover to play
Illustrative — a simplified depiction of how the work is structured,
not a description of any specific client deployment.
The constraint
The context that would actually help is the company’s own code, tickets and runbooks — exactly the material that cannot be pasted into a public assistant. And latency at the keyboard decides whether anyone uses it twice.
What APEX does
A nightly index across your repositories and internal writing, served to the editor from dedicated GPUs on your own network, with the same access rules your source control already has.
What changes
Answers that know your codebase and your conventions — and no clause anywhere that turns your source into someone else’s training set.
Not on this list
Tell us the constraint. We will tell you the shape.
Every engagement starts with the same three questions. Answer them and we can
say quickly whether a dedicated deployment is the right call — or whether it is not.
01What is the workload, and who uses it day to day?
02Where must the data stay, and who is allowed to see it?
03What do you have to be able to prove, and to whom?
Talk to us
Contact Apex Experts
Tell us the constraint — the workload, the data boundary, the audit requirement. One of our experts will reach out shortly.
Thank you, there.
One of our experts will reach out shortly — usually within one business day.
1. Who we are
This Privacy Policy explains how APEX Support Group Pty Ltd (ABN 37 692 319 994) of Melbourne, Australia (APEX, we, us, our) handles personal information. We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. What this policy covers
This policy covers personal information we collect through this website, through enquiries and correspondence, and in the course of providing our services. It does not change any confidentiality or data-handling obligations agreed in a signed contract with a client — where a contract is more protective of your information, the contract prevails.
3. What personal information we collect
Contact and enquiry details — name, work email address, telephone number, company, state or territory, and the content of your enquiry, when you submit an enquiry form or contact us directly.
Business relationship information — the details of employees or representatives of clients, prospective clients and suppliers that we need in order to deliver services and manage the relationship.
Correspondence — records of emails, calls and meetings relevant to a project or enquiry.
Technical information — when you visit this website, our hosting provider processes standard request data including IP address, browser type and the pages requested, for security and reliability purposes.
We do not seek sensitive information (as defined in the Privacy Act) through this website. Please do not include sensitive information, credentials, or confidential client material in a website enquiry.
4. How we collect it
We collect personal information directly from you wherever practicable — from forms you submit, emails you send, and conversations with our team. We may also collect business contact details from public sources such as a company website or a professional network, where relevant to a legitimate business enquiry.
5. Why we collect and use it
To respond to your enquiry and provide the information you asked for.
To scope, quote, deliver, support and invoice our services.
To manage our relationship with clients, suppliers and partners.
To meet our legal, contractual, insurance, tax and record-keeping obligations.
To protect the security and integrity of our systems and our clients' systems.
If we cannot collect the information we ask for, we may not be able to respond to your enquiry or deliver the service you have requested.
6. Client data in systems we build and manage
A defining feature of our Private AI work is that client data stays inside the client's own boundary. Where personal information is processed inside a system we design, deploy or manage for a client, that client is the entity responsible for that information, and we handle it only on the client's instruction and in accordance with the applicable contract. We do not use client data, prompts, documents or outputs to train models for any other party.
7. When we disclose personal information
We do not sell personal information, and we do not disclose it for another organisation's marketing. We may disclose it:
to service providers who help us operate our business — for example website hosting, email, cloud infrastructure and professional advisers — bound to protect it and to use it only for the purpose we engaged them for;
where you have asked us to, or would reasonably expect us to, in connection with a project;
where required or authorised by law, or to establish, exercise or defend a legal claim;
to a purchaser in connection with a sale of our business, subject to equivalent privacy protections.
8. Overseas disclosure
Some of the service providers we rely on may store or process information outside Australia. Before disclosing personal information to an overseas recipient we take reasonable steps to ensure it is handled consistently with the APPs. Where you would like to know the countries involved for a particular service, contact us and we will tell you.
9. How we protect it
We take reasonable steps to protect personal information from misuse, interference and loss, and from unauthorised access, modification or disclosure. These include access control on a need-to-know basis, encryption in transit, logging, patching and vendor assessment. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Data breaches
We maintain a data breach response process. Where a breach is likely to result in serious harm to an individual, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as required by the Notifiable Data Breaches scheme.
11. How long we keep it
We keep personal information only for as long as we need it for the purpose it was collected, or for as long as we are required to keep it by law — for example tax and corporate records. When it is no longer needed and we are not required to retain it, we destroy or de-identify it.
12. Cookies and this website
This website does not set cookies and does not use analytics or advertising trackers. See our Cookie Policy for detail, including the one third-party request this site makes.
13. Accessing and correcting your information
You may ask us for access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date, incomplete, irrelevant or misleading. Contact us using the details below. We will respond within a reasonable period. We may need to verify your identity first. If we refuse access or correction, we will tell you why in writing.
14. Complaints
If you believe we have breached the APPs, contact us using the details below with enough detail for us to investigate. We will acknowledge your complaint and respond within a reasonable period, usually within 30 days. If you are not satisfied with our response, you may complain to the OAIC at oaic.gov.au.
15. Changes to this policy
We may update this policy from time to time. The current version is always the one published on this website, with the date it was last updated shown above.
16. Contact us
Privacy enquiries: info@apexsupportgroup.com.au APEX Support Group Pty Ltd, ABN 37 692 319 994, Melbourne, Australia.
1. These terms
These Terms of Use govern your access to and use of this website, operated by APEX Support Group Pty Ltd (ABN 37 692 319 994) (APEX, we, us, our). By using this website you agree to these terms. If you do not agree, please do not use the site.
These terms apply to the website only. Services we provide are governed by a separate written agreement. Where such an agreement exists, it prevails over these terms in respect of those services.
2. Permitted use
You may view and use this website for legitimate business purposes and for evaluating our services. You must not:
use the site in a way that breaches any law, infringes anyone's rights, or is misleading or deceptive;
interfere with the site or the servers and networks behind it, or attempt to gain unauthorised access to any part of it;
scrape, harvest or systematically extract content from the site without our written consent;
reproduce, republish or redistribute our content except as permitted by law or by us in writing.
3. Intellectual property
Unless otherwise indicated, all content on this website — text, graphics, layout, logos, diagrams and code — is owned by or licensed to APEX and protected by Australian and international intellectual property law. "APEX", "APEX Support Group", "APEX Fabric" and "APEX Intelligence Fabric" and our logos are our trade marks. Third-party names, product names and marks referred to on this site are the property of their respective owners, and their use does not imply any endorsement or affiliation unless stated.
4. Information on this site is general in nature
The content of this website is provided for general information. In particular:
model classes, quantisation levels, node sizes and hardware shapes described on this site are indicative starting points, not committed specifications;
any performance, throughput, latency or power figures shown are the result of a particular benchmark on particular hardware under stated conditions, and will not be reproduced exactly in a different environment;
workflow illustrations on this site are simplified depictions of how a workload can be structured, not a description of any specific client deployment.
Nothing on this site is a quote, an offer capable of acceptance, or professional, legal, regulatory or compliance advice. Any commitment we make about scope, specification or performance will be made in writing in a contract or a formal proposal, following a benchmark on your own data.
5. Third-party links
This website may link to third-party sites. We do not control them, do not endorse them, and are not responsible for their content or their privacy practices. Follow them at your own risk.
6. Availability
We aim to keep this website available and current, but we do not warrant that it will be uninterrupted, error-free, or that the content will always be complete or up to date. We may change, suspend or withdraw any part of the site at any time without notice.
7. Liability
Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that applies to you under the Australian Consumer Law or any other law that cannot lawfully be excluded.
Subject to that paragraph, and to the maximum extent permitted by law:
this website and its content are provided "as is", without warranties of any kind;
we are not liable for any indirect, incidental, special or consequential loss, or for any loss of profit, revenue, data, goodwill or anticipated savings, arising out of your use of this website;
where we are liable and the law permits us to limit that liability, our aggregate liability arising out of or in connection with this website is limited to AUD 100.
8. Privacy
Our handling of personal information is described in our Privacy Policy, which forms part of these terms.
9. Changes to these terms
We may update these terms from time to time. The version published on this website at the time you use it is the version that applies, with the date it was last updated shown above.
10. Governing law
These terms are governed by the laws of the State of Victoria, Australia. You submit to the non-exclusive jurisdiction of the courts of Victoria and the courts able to hear appeals from them.
Short version. This website sets no cookies, uses no analytics, and carries no advertising or tracking pixels. The only third-party request it makes is to Google Fonts to load a typeface.
1. What cookies are
A cookie is a small text file that a website asks your browser to store, so that it can recognise your browser on a later visit. Related technologies — local storage, session storage and tracking pixels — serve similar purposes.
2. What this website uses
This website is a static site. It does not:
set any cookies, first-party or third-party;
write to local storage or session storage;
use analytics of any kind, including Google Analytics;
carry advertising, remarketing or social media tracking pixels;
build a profile of you or track you across other websites.
Because we set no cookies, there is no cookie consent banner to dismiss and nothing for you to opt out of.
3. The one third-party request
Pages on this site load a typeface from Google Fonts (fonts.googleapis.com and fonts.gstatic.com). Google Fonts does not set cookies for this purpose, but serving the font necessarily discloses your IP address, and standard request information such as your browser and operating system, to Google. Google's handling of that data is governed by its own privacy policy. Every font declaration on this site includes a local fallback, so if that request is blocked the site still renders correctly.
If you follow an external link from this site — for example to the Australian Business Register — that site's own cookie and privacy practices apply.
4. Server logs
Our hosting provider processes standard web server request data, including IP address and the pages requested, for security, abuse prevention and reliability. This is not cookie-based tracking.
5. Managing cookies in your browser
Although this site sets none, you can control cookies generally through your browser settings, including blocking them or deleting existing ones. Blocking cookies will not affect this website.
6. If this changes
If we later introduce analytics or any other technology that sets cookies, we will update this policy before or at the time it goes live, and implement consent where consent is required.