Services built for demanding environments
From a single project to fully managed support, Apex Support Group covers the full lifecycle of your IT infrastructure with senior engineering expertise.
Deployment & Rollouts
Carefully planned and executed deployments — on-premises, hybrid or cloud — with clear runbooks, testing and rollback plans so go-live is a non-event.
- Server, storage and virtualisation deployments
- Microsoft 365, Azure and hybrid cloud rollouts
- Fleet imaging and end-user device provisioning
- Staged cutovers with tested rollback procedures
Scaling & Capacity
Plan for growth with confidence. We size infrastructure to demand and remove bottlenecks before they impact performance or cost.
- Capacity planning and performance baselining
- Compute, storage and licensing optimisation
- High-availability and load-balanced architectures
- Cloud auto-scaling and cost governance
Networking
Fast, secure and resilient networks designed and maintained to enterprise standards, from the core to the edge and everything in between.
- Switching, routing and structured cabling
- Next-gen firewalls, VPN and secure remote access
- Enterprise Wi-Fi design and site surveys
- SD-WAN and multi-site connectivity
Technical Support
Responsive, senior-led support with clear SLAs and a single point of accountability — so issues are resolved fast and communicated clearly.
- Level 1–3 service desk and escalation
- 24/7 priority response for managed clients
- Proactive monitoring and alerting
- Patch, backup and endpoint management
Onsite Support
When you need hands on deck, our engineers are at your premises — for installs, break-fix, office moves and major project delivery.
- Scheduled and emergency onsite attendance
- Office relocations and data-centre moves
- Hardware installs, upgrades and decommissioning
- Project-based engineering resources
Setup & Configuration
Systems configured to best practice and hardened from day one — secure, documented and ready for your team to be productive.
- Workstation and server build standards
- Identity, access and security baselines
- Backup, disaster recovery and business continuity
- Full as-built documentation and handover
Not sure where to start?
Tell us about your environment and we will recommend the right approach.